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How m91 Protects Your Privacy

When you join m91, we collect only what we need to run your account, process your JazzCash, Easypaisa or Raast payments, and keep your wallet secure.

Account security firstLocal payment data encryptedNo data sale to third partiesLive casino and slots

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Data Collection and Use at m91

m91 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, phone number, email and date of birth when you open an account. During deposits via JazzCash, Easypaisa or Raast, we see transaction details to verify your identity and prevent fraud. We also log your login times, device type, browser, and gameplay activity

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so we can spot unusual behaviour and protect your wallet. We use this information solely to run your account, process payouts, comply with local law where required, and improve our service. We do not sell your data to marketers or other platforms. Access and eligibility depend
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on local law and are available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY QUESTIONS

Contact Us About Your Data

Email Support Send your privacy request to our data team. We respond within seven business days. Include your account name and the specific data you want to access or change.

In-App Chat Open m91 on your phone and tap the support icon. Our team can walk you through your privacy options and help you update your account details in real time.

Account Settings Log in and go to your profile. You can review your registered phone number, email and payment methods. Update or delete information yourself without contacting support.

HOW WE SAFEGUARD

Data Security and Your Rights

Encryption and Wallet Security

Your JazzCash, Easypaisa and Raast payment details are encrypted end-to-end. We do not store your full card or mobile wallet credentials on our servers. Only transaction references and verification status are kept.

Cookie and Tracking Use

We use cookies to keep you logged in and remember your game preferences. Analytics cookies help us spot slow pages or features that crash. You can turn off non-essential cookies in your browser settings without losing account access.

Data Retention

We keep your account data while you play with us. After you close your account, we hold payment and fraud-prevention records for up to two years to meet local compliance needs. Gameplay logs are archived after one year.

Your Rights and Access

You can request a full copy of your personal data, correct information, or ask us to delete your account. Email our data team with your request and we will respond within the timeframe set by local law.

Third-Party Sharing

We do not share your data with game studios, payment processors, or advertisers beyond what is necessary to process your deposit or withdrawal. JazzCash, Easypaisa and Raast see only the transaction data they need.

Policy Changes

If we update this policy, we will email you at least 30 days before the change takes effect. You can review the full text in your account settings or here on our site at any time.

Privacy Policy FAQ

Your account is marked as closed and you cannot log in. We keep your name, phone and payment history for compliance and fraud prevention for up to two years. After that, we delete personal records unless local law requires longer storage. You can request full deletion by emailing our support team.

No. We do not sell or share your email, phone number or gameplay data with advertisers or external marketers. You will receive only service updates, security alerts and account notifications from m91. Unsubscribe from non-essential emails in your account settings at any time.

Payment details are encrypted and processed through secure gateways. We do not store your full card or wallet number. Only transaction IDs and verification status are kept in our system. Refunds and payouts are sent only to the original payment method you used.

Yes. Log into your account and go to Privacy Settings, then select Download My Data. You will receive a file with your registration details, transaction history and gameplay logs. If you need help, contact our support team via email or in-app chat.

Email our support team immediately with details of the issue. We will investigate and respond within seven business days. If you believe we have breached local data protection law, you also have the right to file a complaint with the relevant local authority.

Yes. Essential cookies keep you logged in and secure your account. Analytics cookies help us improve site speed and fix bugs. Marketing cookies are optional and you can disable them in your browser settings without affecting gameplay or account access.

m91 is for adults only and only available where local law permits. When you register, you confirm you meet the eligibility requirements for your region. We do not knowingly collect data from ineligible users. If we discover a breach, we will close the account and refund remaining balance immediately.

How m91 Protects Your Privacy

Contact Us About Your Data

Data Security and Your Rights

Encryption and Wallet Security

Cookie and Tracking Use

Data Retention

Your Rights and Access

Third-Party Sharing

Policy Changes

Privacy Policy FAQ

01 What happens to my data if I close my m91 account?

02 Do you use my data for advertising or marketing?

03 How do you protect my JazzCash, Easypaisa and Raast payment details?

04 Can I download a copy of all my personal data?

05 Who do I contact if I think my data has been misused?

06 Does m91 use cookies and tracking?

07 What is your policy on children and account eligibility?

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